So this new donut place opened up the other day near work. Being the full-on Thames nan maga that I am, I ran off instantly to sample their wares. I was not disappointed. The donuts were the yummiest I'd ever eaten and sold for like 20 bucks a go. There were all manner of killer combos involving medium to large scale sugar overloads, with caffeine fixes to boot.
The shop assistants, imported as always from a different planet, nodded and shook their heads for everything. Several sweet delights later, I waddled back to work and realized my wallet was gone. "Aiyo!" I screamed, and huff-puffed back to the donut shop. "Did you see my wallet?" Nod, shake. "Wallet, purse. Left here. Anybody saw?" Nod shake. "No?" Nod shake. "Yes?" Nod shake. I gave up, wrote my name and number on a paper and told them to call me if it turned up. Nod shake.
The wallet contained credit cards (easily replaced, whew), cash (as good as gone) and.. gasp! My Driver's License!
I quailed at the thought of getting a duplicate. The prospect of coaxing, cajolling, pleading and... shudder.. bribing my way through the RTO, had me wondering if I should bother getting one at all. But knowing my penchant for getting goosed by the traffic pulliss wherever I go, I figured I pretty much had to.
I made a few calls to friends who'd been in similar situations before, and figured out approximately what to do:
(1)Lodge an FIR with the police, get it attested (Bribe opportunity 1),
(2)Go to the RTO, pay Rs 235 duplicate license fee
(3)Submit several papers to the assistant RTO for approval (Bribe op 2)
(4)Collect my license 3 days later (Bribe op 3)
Four years in a Gowda college taught me to suspend my dignity for long periods of time to get my work done, but the art of bribery had, for some reason, always evaded me.
"
Bunnrrrreee, koothkoLi, tea-gee kudeetheera?" (Come in sir, sit down, tea and scones perhaps?) said a pleasant SI as I walked in to the police station and told him my story. He read my FIR, written in the best Governmentese I could muster at short notice. It was a jewel of colonial composition. Every sentence had at least three of the following words : kindly, respected, faithfully, the same, therein and purse. Susy miss would have given me 10/10 for following the "Official letter format" down to the last tee.
Bunnree plodded through the letter and asked me how I could prove my wallet was stolen. "Err umm, it wasnt there when I looked for it?" I said. Dry sarcastic laughter ricocheted off the walls of the police station. He tossed my literary gem nonchalantly in the dustbin and glared at me. "Take down", he commanded. I almost fainted. Strip torture?? Oh no! What did I let myself in for!!In a few seconds however, I realized that his intentions were considerably less evil, and I faithfully took down the following letter:
"
Bariri (write)" :
Two: Yes Eye, Sadasivnagra Polittashionu
Saar,
I walking roadu, coming aaffice to hotelu. Aaan date-u, timu ella bariri (Aaan date time write ri)
When I going backu, purse miss-seddu. Pursu containing faalowing eyetams: Aan bariri yenen itthu antha (Aan write what all was there).
Yif yanybody returannu, please caantactu my numberu. Number gimber addressu giddressu ella bariyappa (Number gimber address giddress write father).
Saaaaaar, kindly request give that ackka-naalijmentu this FIR faar duplicate licensu.
Regardsu, gigardsu hesaru-gisaru bardhu sign haaki. (Regards, gigards, name, geeme, sign put)
I nervously handed my hen tracks back to the SI, who gave it a once-over, regarded me with a beady eye and sealed and signed the letter.
Whoa! That was easy- and they were actually sweet(u) !!
Off I went to the RTO, quailing again, thinking of the number of touts Id have to avoid and the corrupt officers I'd have to deal with. There wasn't a soul about, save one non-scowly man sitting by himself at a desk on the second floor. I touched the center of my chest(Bangalore version of Namaskara), and he nodded back.
"
Banni, banni heLi." (Come, come, tell me). Wow, polite, but my jaded soul suspected that the politeness came with a price. This one's gonna fleece me dry, I thought, as I told him my story.
Luckily I'd gone online to the
RTO website earlier and managed to get all the
documents for the duplicate license ready. He looked at them and told me to go back to the police station and get an FIR acknowledgement challan. "Saaar", I said, scratched my head and tried to look harrassed and helpless. I asked him if the stamped FIR copy that I already had wasn't enough. He cleared his throat, flung my papers back at me, and looked ahead grimly.
Back I went to the police station, and haltingly told the SI I needed a challan. "
Challan close aagide" (out of challans), he said. "Uh oh!" said a little voice in my head. Money time.
Suddenly a dulcet voice from heaven came wafting through the sultry air of the police station.
"
Yaaeh, compter nal idiyalla saar faarmyattu. Sumne print haaki sign haak kotbiddi papa avarige. Math-mathe yaak barak heltheera"
(Yaaeh, just print the damn thing out and sign it I say, why make this poor dude come again and again"). I turned around and saw a tough looking ladiss police with woollen scarf around head (winter, you faallow?). I beamed at her gratefully and was rewarded with a scowl.
I grabbed the attested print out, almost fell at everyone's feet and looked around waiting for someone to say "Saaaaaar.. hehehehehe scratch scratch" which is how I've always pictured people asking for a bribe. Noone moved. I left!
Back at the RTO the next day, the helpdesk people (Wait there's a manned helpdesk?) guided me up to a series of neat queues (Whoa!) near the cash counter where I paid the prescribed duplicate fee and had the receipt flung in my face. Took a deep breath, collected the receipt and went back to non-scowler. He muttered something about pinning the papers in the wrong order, scribbled all over my application, and sent me off to get my picture taken.
At the picture office, an efficient young lady looked up my old license number and, wonder of wonders, brought my old license up on her screen. "Allright, you may go", she said, and directed me to another guy who looked like Lt. O'hara from Duckburg. He scribbled furiously in a ledger, and wordlessly handed me a slip of paper with the collection date written on it. I waited briefly for Lt. O'hara to scratch his head or object to my existence, but left after he glowered for 5 more minutes at his ledger.
What? No bribe?
Arrived bright and early on the collection date and went straight to Lt. O'hara. He rolled his eyes sideways indicating that I go meet Gladstone Gander at the next table. Gladstone eyed me meanly through his half moon glasses and continued working. After a practiced 5 minute pause, he looked up and said: "God has given you eye. Father has given you spectacle. Take ten minute, sit down and kindly read distribution time." Uh oh, I thought, bribe time. Read the distribution time: one hour later. Whew.
An hour later, Gladstone had assumed an even more evil expression than before. He rummaged about and fished out a smart looking duplicate license card. Flinging it at my face, he slapped a piece of paper down on the desk. "Sir?" I asked in my smallest, scaredest voice. Gladstone flashed me a look of utter contempt. "
Haiyyyyo.." he said, slapped his forehead, rolled his eyes, looked at O'hara and gave me another vile glare. "
Ree swami! Sign haakri, Receewadu antha." (Swami (sarcastic), sign I say, received like that).Signed. Waited. Gladstone started barking at someone else. And I left!!
What? No bribe?
Yaaaaaaaaaaaaaaaaaaaaaaaay!
Moral: They scowl, frown, treat you like dirt and all that, but a little obsequiousness and a total suspension of dignity can get you very far indeed in government offices.
Seriously though, hats off to the Yeshwantpur RTO! Sure they don't have the best bedside manner, but they do their job!
And thank you, thank you, my dear scarf wearing, scowling godess!